Terms of Service

Effective Date: October 15, 2023

1. Introduction and Acceptance of Terms

Welcome to Excelerate Training Solutions. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Scope of Services

Excelerate Training Solutions provides a range of professional training services including Leadership Development, Project Management Certification, Effective Communication Skills, Advanced Excel Workshops, Time Management Strategies, and Customer Service Excellence.

3. User Obligations and Responsibilities

• You agree to provide accurate and complete information when registering for our services.
• You must comply with all applicable laws while using our services.
• You are responsible for maintaining the confidentiality of your account information.

4. Payment Terms and Conditions

All fees must be paid in full prior to commencement of the service unless otherwise agreed upon. We accept payments via credit card, bank transfer, or other methods as indicated on our website.

5. Cancellation and Refund Policy

Cancellations must be made at least 48 hours before the scheduled start time to receive a full refund. Cancellations made within 48 hours may not be eligible for a refund. Please contact us for more details.

6. Liability Limitations

Excelerate Training Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

7. Intellectual Property Rights

All materials provided during the training sessions are protected by intellectual property laws and may not be reproduced or distributed without permission from Excelerate Training Solutions.

8. Data Protection and Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Force Majeure

Excelerate Training Solutions shall not be liable for any failure to perform due to causes beyond its reasonable control such as natural disasters or other "Acts of God."

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website.

11. Applicable Law and Jurisdiction

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be resolved in the courts located in Melbourne, VIC.

12. Contact Information

Excelerate Training Solutions
Level 5, 123 Collins Street
Melbourne, VIC 3000
Email: [email protected]
Phone: +61 3 9642 3434

13. Severability Clause

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions shall continue in full force and effect.